Information questions

Frequently Asked Questions

Will I receive the same product that I see in the picture?

es. The camera you see in the photos is the exact camera you’ll receive.
All our listings use real photos, not stock images, so you know exactly what you’re buying.

Where can I find my order receipt?

Your order receipt is sent automatically to your email address after checkout.
If you can’t find it, please check your spam folder or contact us for help.

How can I return a camera?

You can return your camera within 30 days of delivery.
Just email us at contact@picyso.shop with your order number, and we’ll guide you through the return process.

Will out-of-stock cameras be restocked?

Most of our cameras are one-of-a-kind, so restocks aren’t guaranteed.
However, we regularly add new cameras — keep an eye on our store for fresh arrivals.

Where can I ship my order?

We currently ship to the United States and United Kingdom.
If you’re outside these countries, feel free to contact us and we’ll see what’s possible.

Information about us

CONTACT US FOR ANY QUESTIONS

Have a question about a camera, shipping, or your order?
Send us a message and we’ll get back to you as soon as possible.